Award-Winning Ford Dealership in Franklin, TN
Ford of Franklin won the Reputation 800 Award and the Consumer Satisfaction Award for 2026, is a CARFAX Top-Rated Dealer and Lifetime Dealer for 2025, was named a Cars.com Dealer of the Year winner for 2024, and earned the Ford President's Award for 2016.
The Reputation 800 Award
What it is
Reputation honors business locations that set the gold standard in customer satisfaction and brand trust. Winners reach a Reputation Score of 800 or higher by excelling in review sentiment, social engagement, business listing accuracy and more. The 900 Award sits above it as the higher level.
Why Ford of Franklin earned it
- Reputation measured Ford of Franklin at 800 or higher.
- Review sentiment, social engagement and business listing accuracy all feed the score.
Cars.com Consumer Satisfaction Award
What it is
Cars.com presents this award each year to a percentage of the top-reviewed dealerships on Cars.com and DealerRater for outstanding customer service and satisfaction. It was formerly called the DealerRater Consumer Satisfaction Award and is based on the previous year's customer reviews.
Why Ford of Franklin earned it
- Customers rated their visits to Ford of Franklin highly.
- Cars.com recognized Ford of Franklin in 2020, 2024 and 2026.
CARFAX Top-Rated Dealer
What it is
CARFAX presents this award each year to dealerships with the best verified customer reviews. CARFAX Top-Rated Dealers average 4.6 out of 5 stars, and winners can show the award on the CARFAX Vehicle History Reports they provide.
Why Ford of Franklin earned it
- Verified customers gave Ford of Franklin high ratings.
- Ratings that CARFAX cannot verify do not count toward the award.
- Ford of Franklin is also a CARFAX Top-Rated Lifetime Dealer for 2025.
Cars.com Dealer of the Year
What it is
Cars.com presents the Dealer of the Year award each year to top-reviewed dealerships in each category for outstanding customer service and satisfaction. Winners have the highest PowerScore in their category, built from customer reviews on Cars.com and DealerRater.
Why Ford of Franklin earned it
- Cars.com named Ford of Franklin the 2024 Dealer of the Year for Tennessee.
- Online consumer reviews rated Ford of Franklin's customer service highly.
- Cars.com and DealerRater recognized Ford of Franklin in 2024.
Ford President's Award
What it is
Ford Motor Company presents the President's Award to Ford and Lincoln dealerships that reach among the highest levels of customer satisfaction in both sales and service. Ford says winners must exceed customer expectations every day in every department.
Why Ford of Franklin earned it
- Ford recognized Ford of Franklin with the President's Award for 2016.
- The award looks at customer satisfaction in both sales and service.
- The dealership earned it when it operated as Ford Lincoln of Franklin.
Visit Ford of Franklin in Franklin, TN
These awards recognize the Franklin, TN dealership. Browse the Ford lineup, schedule service or contact the team with any questions.