Your Sales, Service, and Ownership Questions, Answered
Whether you are shopping for your first Ford, comparing trucks for a work build, or just trying to keep your current vehicle running well through Tennessee summers and hard-use miles, this page covers the questions we hear most often at Ford of Franklin.
Location and Hours
Where is Ford of Franklin located and what areas does it serve? +
Ford of Franklin is at 1000 Murfreesboro Rd., Franklin, TN 37064, just off I-65 at the Murfreesboro Road exit. The dealership serves Franklin, Nashville, Brentwood, Spring Hill, Columbia, Murfreesboro, and the broader Middle Tennessee region. Current hours and directions are on the About page.
Models and Features
What new Ford models are available at Ford of Franklin? +
Ford of Franklin carries the full Ford lineup including the F-150, Maverick, Ranger, Super Duty, Explorer, Expedition, Bronco, Bronco Sport, Escape, Mustang, Mustang Mach-E, and F-150 Lightning Browse current new inventory here.
How does the Ford F-150 compare to the Ford Maverick for Middle Tennessee truck buyers? +
The F-150 is Ford's full-size half-ton with a maximum tow rating over 13,000 pounds, built for buyers who regularly haul heavy equipment, pull boats on Old Hickory Lake, or tow trailers on I-65 and I-840. The Maverick has a standard hybrid powertrain producing 42 MPG city, more fuel-efficient than most compact cars. For Franklin commuters who need occasional truck utility without full-size running costs, the Maverick is a strong choice. Both are in stock at Ford of Franklin.
How does the Ford Bronco compare to the Ford Bronco Sport? +
The Bronco is a body-on-frame off-road SUV with removable doors and roof, solid front axle, available Sasquatch Package with 35-inch tires, and genuine trail-rated capability for serious off-road use. The Bronco Sport is a car-based compact crossover built for daily Franklin and Brentwood commuting and light trail use, with better fuel economy and a lower price. If you're planning serious off-road weekends, only the Bronco delivers the hardware to back it up.
What is the Ford F-150 Lightning and how does it work for Franklin-area buyers? +
The F-150 Lightning is a fully electric F-150 with up to 320 miles of EPA-estimated range on the extended-range battery, available Pro Power Onboard for up to 9.6 kW of job site or home backup power, and 0-60 mph in about 4 seconds on upper trims. Level 2 home charging (240V) adds roughly 30 miles of range per hour. For Franklin buyers who already charge at home and want to eliminate gasoline costs on F-150 ownership, the Lightning is a practical transition.
Does Ford of Franklin carry the Ford Mustang Mach-E and other Ford EVs? +
Yes. The Ford EV Hub at Ford of Franklin covers the full electric lineup including the Mustang Mach-E and F-150 Lightning. The Mach-E delivers between 224 and 312 miles of EPA-estimated range depending on configuration and includes access to the BlueOval Charge Network. Federal EV tax credits may apply depending on buyer eligibility. Visit the Ford EV Hub page for more details.
How does the Ford Explorer compare to the Ford Expedition for Tennessee families? +
The Explorer is a midsize three-row SUV on a car-based platform, practical for Franklin and Brentwood daily driving with a comfortable highway ride on I-65. The Expedition is a full-size body-on-frame SUV with substantially more third-row legroom, a maximum tow rating of 9,300 pounds, and the extended-wheelbase Expedition for buyers who need the most passenger and cargo space available. For larger Tennessee families or buyers who regularly tow trailers, the Expedition is the more capable vehicle.
Does Ford of Franklin carry the Ford Maverick Hybrid and what makes it different from a standard truck? +
Yes. The Maverick Hybrid comes standard with a 2.5-liter hybrid powertrain producing 42 MPG city on front-wheel drive, no plugin required, no special charging infrastructure. It's a compact pickup that handles Costco runs and Home Depot pickups, fits in a standard parking space, and costs less to fuel than most sedans. For Franklin buyers who want truck utility without full-size ownership costs, there isn't a closer equivalent in the segment.
Service and Maintenance
Does Ford of Franklin offer Quick Lane service without an appointment? +
Yes. Ford of Franklin's Quick Lane handles routine maintenance including oil and filter changes, tire rotations, brake inspections, battery service, and wiper replacement without a prior appointment, using Motorcraft parts and Motorcraft-trained technicians.
Does Ford of Franklin offer mobile service? +
Yes. Ford Mobile Service sends a factory-trained technician to your home, office, or another location to perform eligible maintenance and repairs without requiring a dealership visit.
Does Ford of Franklin use genuine Motorcraft parts for service? +
Yes. All service at Ford of Franklin uses Motorcraft OEM parts, engineered and tested to Ford factory specifications and backed by a 2-year/unlimited-mile warranty on parts and labor.
How do I schedule service at Ford of Franklin? +
Appointments can be booked through the service center page, select your service type and preferred time slot and a service advisor confirms the appointment. For routine maintenance visits, the Quick Lane accepts walk-ins without a prior appointment. Ford Mobile Service is also available for eligible repairs at your home or office.
What are the current service specials at Ford of Franklin? +
Current service and parts coupons are on the specials page and rotate monthly. Offers typically cover oil changes, tire rotations, brake service, and filters. Print the coupon or show it on your phone at the service desk, the advisor applies it at check-in before work begins.
Financing and Trade-In
What financing options are available at Ford of Franklin? +
Ford of Franklin works with Ford Motor Credit and a network of lenders for loans and leases on new and pre-owned vehicles. Current lease, purchase, and APR incentives are on the new specials page, updated monthly.
Can I apply for financing online at Ford of Franklin? +
Yes. You can apply for financing on our apply for financing on our website. Submitting it ahead of time gives the finance team what they need to have terms prepared before you arrive, which shortens the time between agreeing on a vehicle and leaving with it.
How do I get a trade-in value at Ford of Franklin? +
Ford of Franklin provides an online trade estimate through the 10 Second Trade Value tool on the website. The value applies directly toward a new or pre-owned purchase at the dealership.
Does Ford of Franklin offer a military purchase program? +
Yes. Ford participates in the Ford Military Appreciation Program, offering purchase or lease incentives for eligible active duty members, veterans, retirees, reservists, and their spouses. Ask the finance team about current eligible models and bonus amounts, or visit the Ford Military Program page for current terms.
Still have a question?
The team at Ford of Franklin is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.
Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, and license charges. ‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week.